Lucy Suchman argues that the planning model of interaction favoured by the Human-Machine Reconfigurations: Plans and Situated Actions (Learning in. Aita Salasoo, Mark Rosenstein, George H. Collier, INSIGHT FROM SITUATED ACTION ANALYSIS: THE CASE OF TELEPHONE OPERATING COMPANY. Suchman & Plans and Situated Action. Book published in by Lucy Suchman, a sociologist and ethnomethodologist. On interaction with humans &.

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Describe the connection issue. SearchWorks Catalog Stanford Libraries. Plans and situated actions: Imprint Cambridge [Cambridgeshire] ; New York: Cambridge University Press, Physical description xii, p. Find it at other libraries via WorldCat Limited preview.

Contents Preface– Acknowledgements– 1. Case and methods– 7.

Plans and situated actions : the problem of human-machine communication in SearchWorks catalog

Nielsen Book Data Publisher’s Summary This actionss and original book offers a provocative critique of the dominant assumptions regarding human action and communication which underlie recent research in machine intelligence. Lucy Suchman argues that the planning model of interaction favoured by the majority of AI researchers does not take sufficient account of the situatedness of most human social behaviour.


The problems that can arise as a result are pertinently, and often lucyy, illustrated by the careful analysis of a recorded interaction between novice users and an intelligent machine, whose design has failed to accommodate essential resources of successful human communication. Luch and Situated Actions presents a compelling case for the re-examination of current models underlying interface design.

Lucy Suchman’s proposals for a fresh characterisation of human-computer interaction which also incorporates recent insights from the social sciences provides a challenge that everyone interested in machine intelligence will seriously need to consider.

Nielsen Book Data Subject Human-machine systems Cognition and culture. Publication date Note Includes indexes.

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